Privacy Policy

USE OF YOUR INFORMATION

Cottrill & Associates is committed to protecting your personal information and complying with all applicable legislation in relation to data protection. This policy describes how we collect, use and disclose your personal information.

This policy applies to any personal information about you that you provide to Cottrill & Associates Ltd or which is provided to Cottrill & Associates Ltd by third parties.

The data controller in respect of personal information processed under this policy is Cottrill & Associates Ltd (a company incorporated in England with company number 7453239 whose registered office is at 401-407 Tyburn Road, Erdington, Birmingham, West Midlands, B24 8HJ)

We have a Data Protection Officer who you can contact via email dpo@cottandco.com should you have any comments or queries in relation to this policy or Cottrill & Associates Ltd use of your personal information.

WHY DO WE COLLECT PERSONAL INFORMATION ABOUT YOU?

Cottrill & Associates Ltd collects personal information about you to provide you with access to participate in our auctions, provide you with auction information, and to improve and develop these facilities in the future.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Cottrill & Associates Ltd collects the following types of personal information from you:

  • Name
  • Company name
  • Address
  • VAT Number
  • Contact details such as email address and telephone numbers
  • Auctions where you have registered to bid
  • Bid history
  • IP Address

HOW DO WE RECEIVE PERSONAL INFORMATION ABOUT YOU?

Cottrill & Associates Ltd receives personal information about you:

  • When you contact us directly, visit our website www.cottandco.com, or use our social media channels, whether to register for an auction, or to make an enquiry or other request.
  • From our other group companies and our carefully selected business partners who provide products and services, such as introducing brokers, fraud prevention or credit reference agencies or trade bodies.

HOW DO WE USE PERSONAL INFORMATION ABOUT YOU?

Cottrill & Associates Ltd may use your personal information for the following purposes:

  • To verify your identity and to identify you when you contact us.
  • As a precursor to entering into or fulfilling a contractual obligation.
  • To help to prevent fraud and money laundering
  • To help administer, and contact you about improved administration of, any accounts, services and products we have provided before, or provide now or in the future.
  • To carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical information using data provided by you.
  • To carry out statistical analysis to help with decisions about account management.
  • To contact you for marketing purposes relating to auctions, products and services that we think will be of potential interest to you.

WHO DO WE PROVIDE THIS PERSONAL INFORMATION TO?

Cottrill & Associates Ltd will provide your personal information to:

  • Other associated companies.Marketing providers.
  • Third party debt collection agencies, insolvency practitioners and legal advisors.
  • Our service providers who perform services on our behalf, such as banking services and data management firms.
  • Credit risk management partners.
  • Transport companies.
  • Specialist 3rd party product servicing providers.

WHERE WE STORE YOUR INFORMATION

All personal information we have about you is stored on secure servers operated by Cottrill & Associates Ltd or its third party service providers.

HOW LONG WILL WE KEEP PERSONAL INFORMATION ABOUT YOU?

Cottrill & Associates Ltd will keep a copy of your personal information for as long as we have a contractual relationship with you and for a period of 7 years thereafter. For personal information which is not linked to an auction bid/purchase we will keep this for a period of 7 years from the date of the record.

We may keep your data for longer periods if we cannot delete it for legal, regulatory or technical reasons. Maintaining your personal information for these periods allows us to keep accurate records for our legal obligations and to handle any future complaints.

COOKIES

For detailed information on our use of cookies please refer to our “Use of Cookies” page on https://www.cottandco.com/en/cookies

YOUR RIGHTS

You have the following rights in connection with your personal information processed by Cottrill & Associates Ltd:

  • ACCESS – you can request access to your personal information and further details about how your personal information is handled by Cottrill & Associates Ltd.
  • OBJECT – you have the right to object to our processing of your personal information for direct marketing purposes.
  • RECTIFICATION – you can request rectification of any incorrect personal data held about you.
  • ERASURE – you can request erasure of any personal data where the processing is based on explicit consent.

You have a right at any time to opt-out or withdraw consent of receiving marketing from us. We will only use your personal information to send you marketing messages where we have your consent to market to you. We may market to you by electronic means (e.g. by email or text) where we have provided you with goods and services and would like to give you information about similar goods and services on the basis that we have a legitimate interest to market such goods and services to you where we think you would be interested in hearing about them. We will not do this if you have asked not to be contacted, e.g. where you have not consented or otherwise have opted out of marketing.

To manage your rights and delivery preferences please follow the instructions in our marketing communications or write to us at:

Post: Marketing Department, Cottrill & Associates Ltd, 401-407 Tyburn Road, Erdington, Birmingham, West Midlands, B24 8HJ Email: dpo@cottandco.com

You can also opt-out from us passing your information to the other businesses listed above.

You can exercise any of these rights at any time by contacting our Data Protection Officer using the contact details provided above.

If you are concerned or have questions about how Cottrill & Associates Ltd handles your personal data, please contact us and we will do our best to assist you.

CHANGES TO OUR PRIVACY POLICY

Cottrill & Associates Ltd reserve the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.